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Terms and Conditions
Last updated: 11 December 2025

Terms of Use



PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE HEADUP APPLICATIONS (THE “APPS”). BY DOWNLOADING, INSTALLING, OR USING ANY OF OUR APPS, YOU AGREE TO BE BOUND BY THE THEN-CURRENT VERSION OF THESE TERMS OF USE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, DO NOT USE THE APPS.


1. General

1.1 Who We Are

The HeadUp mobile and desktop applications (collectively, the “Apps”, “HeadUp”, “we”, “us”, or “our”) are operated by MIRRORHUB MCHJ, a company incorporated under the laws of the Republic of Uzbekistan, with its registered office at:

MIRRORHUB MCHJ
100000, Republic of Uzbekistan,
Tashkent, Mirzo-Ulugbek district,
Okibat MGS, Mustakillik lane, house 7

1.2 Nature of the Apps

HeadUp Apps are digital wellbeing and productivity tools designed to help you manage screen time, reduce distractions, and improve focus. The Apps are not medical devices and do not provide medical, psychological, psychiatric, or other professional healthcare services.

1.3 Agreement to These Terms

By accessing, downloading, installing, or using any of the Apps, creating an account, or activating a subscription, you agree to be legally bound by these Terms of Use (the “Terms”) and our Privacy Policy, which is incorporated by reference.

1.4 Updates to the Terms

We may update or modify these Terms from time to time. When we do, we will update the “Last updated” date above. For material changes, we will provide notice within the Apps and/or via email where appropriate. Your continued use of the Apps after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Apps and cancel any active subscriptions.

1.5 No Medical or Professional Advice

THE APPS AND ANY INFORMATION PROVIDED THROUGH THEM ARE FOR GENERAL WELLBEING AND PRODUCTIVITY PURPOSES ONLY. THEY DO NOT CONSTITUTE MEDICAL, MENTAL HEALTH, OR OTHER PROFESSIONAL ADVICE. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS ABOUT YOUR PHYSICAL OR MENTAL HEALTH. NEVER DISREGARD PROFESSIONAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU HAVE SEEN IN THE APPS.


2. Eligibility and User Accounts

2.1 Eligibility

You may use the Apps only if:

  • you are at least 16 years old (or the minimum age in your country required to form a binding contract), or you use the Apps with the consent and supervision of your parent or legal guardian; and
  • you have the legal capacity to enter into a binding agreement under the laws of your country of residence; and
  • you are not prohibited from using the Apps under applicable laws.

By using the Apps, you represent and warrant that you meet these requirements.

2.2 Account Registration

You agree to provide accurate, complete, and up-to-date information when creating an account and to keep this information updated.

2.3 Account Security and Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you believe that your account has been compromised, you must notify us promptly at nimesapp@gmail.com. We reserve the right to suspend or terminate your account if we reasonably suspect unauthorized use, fraud, or violation of these Terms.

2.4 Prohibited Use

You agree not to:

  • use the Apps for any unlawful, fraudulent, or malicious purpose;
  • attempt to gain unauthorized access to any part of the Apps, our systems, or other users’ accounts;
  • interfere with or disrupt the operation of the Apps, including by introducing malware or automated scripts;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Apps, except where permitted by mandatory law;
  • use the Apps in a way that violates applicable laws or infringes the rights of any third party.



3. Purchases, Payments and Subscriptions

3.1 In-App Purchases and Subscriptions

HeadUp Apps may offer premium features and content available via one-time purchases or recurring subscriptions (“Subscriptions”). By initiating a purchase, you authorize the relevant payment provider (such as an app store or online payment processor) to charge you the applicable fees displayed at the time of purchase, including any taxes.

3.2 Payment Processing and Payment Providers

Payments for the Apps may be processed by third-party payment providers, which may include app stores (for example, Apple App Store or other app distribution platforms) and independent payment processors (for example, online card processors or subscription billing platforms) (collectively, “Payment Providers”).

We do not collect or store your full payment card details. Such details are processed and stored by the Payment Providers, who handle your payment information in accordance with their own terms and privacy policies.

3.3 Use of Information for Payments

We may use the information you provide in connection with a purchase (such as your name, contact details, and transaction identifiers) only to:

  • process and fulfil your order;
  • manage your Subscriptions and access to paid features;
  • communicate with you about your purchase; and
  • comply with our legal, accounting, and anti-fraud obligations.

We do not share this information with outside parties except to the extent necessary to process the payment, deliver the Apps’ paid functionality, comply with the law, or protect our legitimate interests (for example, with Payment Providers, hosting providers, and anti-fraud services).

3.4 Trials

We may offer free trials or promotional access to certain paid features. The duration and conditions of any trial will be clearly indicated at sign-up. Unless you cancel the Subscription through your Payment Provider’s account settings before the trial ends, the trial may convert to a paid Subscription and the applicable fee will be charged automatically.

3.5 Subscription Management and Cancellation

You can cancel a Subscription at any time through the account settings of the relevant Payment Provider (for example, your Apple ID subscription settings or your account on the payment platform where you purchased the Subscription).

Deleting an App from your device does not cancel your Subscription.
To stop future charges, you must cancel the Subscription through your Payment Provider before the next billing period.

3.6 Prices and Changes

We may change prices for Subscriptions and paid features from time to time. Any price changes will be communicated in accordance with the rules of the relevant Payment Provider and, where required, we will give you advance notice. Price changes will not apply retroactively to previously purchased Subscription periods.

3.7 Refunds

Our general approach to refunds is described in the Refund Policy at another chapter of this document. Refunds for purchases made through app stores are subject to the refund rules of the respective app store. Where law or the applicable Payment Provider terms require, you may be entitled to a refund or other remedy.


4. Content and Intellectual Property

4.1 Ownership

All content, features, and materials available through the Apps, including software, design, text, graphics, logos, icons, images, audio, video, and other content (collectively, “HeadUp Content”), and all related intellectual property rights, are owned by us or our licensors and are protected by copyright, trademark, and other applicable laws.

4.2 License to Use the Apps

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download, install, and use the Apps on devices you own or control, solely for your personal, non-commercial use.

You may not:

  • copy, modify, adapt, translate, or create derivative works based on the Apps or HeadUp Content;
  • distribute, sell, lease, sublicense, or otherwise transfer any rights in the Apps;
  • remove, alter, or obscure any copyright, trademark, or proprietary notices.

4.3 Feedback and User Communications

If you provide us with feedback, suggestions, ideas, or other comments about the Apps (“Feedback”), you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and incorporate such Feedback into our products and services without any obligation to compensate you.

This clause does not override our Privacy Policy and does not permit us to publicly disclose your personal data in a way that identifies you, unless you give separate consent or such disclosure is required by law.


5. Data Protection & Privacy

Your use of the Apps is subject to our Privacy Policy, which explains in detail how we collect, use, store, and protect your personal data, including data related to your device, usage patterns, and digital wellbeing metrics.

By using the Apps, you acknowledge that we will process your data as described in the Privacy Policy and consent to the processing of technical and usage data for purposes including:

  • delivering core App functionality;
  • analysing usage to improve performance and stability;
  • detecting and fixing errors;
  • maintaining security and preventing abuse.

In the event of any conflict between these Terms and the Privacy Policy regarding the handling of personal data, the Privacy Policy will prevail.


6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
  • MIRRORHUB MCHJ, HEADUP, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APPS; AND

  • OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APPS SHALL NOT EXCEED THE GREATER OF:
(A) THE AMOUNTS YOU HAVE ACTUALLY PAID US FOR ACCESS TO PAID FEATURES OF THE APPS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(B) USD 50 (OR THE EQUIVALENT IN YOUR LOCAL CURRENCY).

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under mandatory law, such as liability for death or personal injury caused by gross negligence or wilful misconduct.


7. No Warranty

THE APPS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT:

  • THE APPS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR
  • THE RESULTS, HABIT CHANGES, OR WELLBEING OUTCOMES YOU MAY OBTAIN FROM USING THE APPS WILL MEET YOUR EXPECTATIONS OR ANY PARTICULAR GOAL.

YOU USE THE APPS AT YOUR OWN RISK.


8. Termination

8.1 Our Right to Suspend or Terminate

We may suspend or terminate your access to the Apps or your account at any time, with or without notice, if we reasonably believe that:

  • you have materially breached these Terms or applicable laws;
  • your use of the Apps poses a security, fraud, or legal risk; or
  • such action is required for operational or legal reasons.

Upon termination, your right to use the Apps will immediately cease.

8.2 Your Right to Stop Using the Apps

You may stop using the Apps at any time and may delete the Apps from your devices. If you wish to stop future Subscription charges, you must cancel any active Subscription through your Payment Provider as described in Section 3.5.

8.3 Survival

Any provisions of these Terms that by their nature should survive termination (including but not limited to ownership provisions, Feedback, limitation of liability, warranty disclaimers, governing law, and dispute resolution) shall survive termination.


9. External Links and Third-Party Services

The Apps may contain links to third-party websites, resources, or services, or may integrate with third-party services (such as analytics tools, crash reporting, or Payment Providers). We do not control, endorse, or assume responsibility for any third-party content, products, or services.

Your use of third-party services is subject to their own terms and privacy policies, and you access them at your own risk.


10. Changes to the Apps

We may modify, update, suspend, or discontinue some or all features of the Apps at any time, temporarily or permanently, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Apps or any part of them.

Where reasonably possible, we will endeavour to inform you in advance of significant changes that materially affect your use of the Apps.


11. Governing Law and Jurisdiction

11.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them, or with your use of the Apps, shall be governed by and construed in accordance with the laws of the Republic of Uzbekistan, without regard to its conflict-of-law rules and subject to any mandatory consumer protection rules of your country of residence.

11.2 Jurisdiction

You and we agree that the competent courts of Tashkent, Republic of Uzbekistan shall have jurisdiction over any dispute arising out of or relating to these Terms or your use of the Apps.
Nothing in this Section limits your rights as a consumer to bring proceedings in the courts of your place of residence where such rights are granted by mandatory law.


12. Miscellaneous

12.1 Entire Agreement

These Terms, together with the Privacy Policy and (where applicable) the Refund Policy, constitute the entire agreement between you and us regarding your use of the Apps and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

12.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

12.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms, in whole or in part, without restriction, including to an affiliate or in connection with a merger, acquisition, or sale of assets.


13. Contact

If you have any questions, concerns, or complaints about these Terms, you can contact us at:

Email: nimesapp@gmail.com

Postal address:
MIRRORHUB MCHJ
100000, Republic of Uzbekistan,
Tashkent, Mirzo-Ulugbek district,
Okibat MGS, Mustakillik lane, house 7



Refund Policy



This Refund Policy explains when and how you may request a refund for purchases related to HeadUp Apps. It applies in addition to the Terms of Use and does not affect any statutory rights you may have under applicable consumer protection laws.

1. Purchases Made Through Our Web or Online Checkout

For purchases of Subscriptions or licenses made through our own web or online checkout (for example, where payment is processed by a Payment Provider on our website and not via an app store):

1.1 General Rule

For yearly (or longer-term) Subscription purchases made through our web or online checkout, we may generally accommodate refund requests made within 30 days of the original purchase date.

1.2 How to Request a Refund

To request a refund for a web/online purchase:

  • contact us at nimesapp@gmail.com, and
  • include the email address used for the purchase and sufficient information to identify your transaction (for example, transaction ID or receipt).

For security reasons, we will only be able to process refund requests sent from the email address that was used to make the original purchase or that is associated with your account.

1.3 Evaluation of Requests

We reserve the right to evaluate refund requests on a case-by-case basis, in line with this Policy and applicable law. In certain situations (for example, repeated refund requests, suspected abuse, or use of a significant portion of the Subscription period), we may decline a refund where permitted by law.


2. Purchases Made Through App Stores

For purchases made through third-party app stores (such as the Apple App Store or other platforms):

2.1 App Store Refunds

When you purchase a Subscription or in-app product through an app store, the transaction is between you and that app store, and the app store’s terms and refund policies apply. We do not collect your payment card details in these cases and generally cannot process refunds directly for such purchases.

2.2 How to Request a Refund via App Store

If you believe you are entitled to a refund for a purchase made through an app store, please contact the app store directly or follow the refund request process provided in the app store’s help or support section.


3. Legal Rights and Exceptions

3.1 Mandatory Consumer Rights

Nothing in this Refund Policy limits or excludes any rights you may have under applicable mandatory consumer protection laws (for example, rights of withdrawal, cooling-off periods, or remedies for faulty digital content, where provided by law).

3.2 Abuse and Fraud

We reserve the right to deny refund requests and/or restrict future purchases if we reasonably suspect abuse of this Refund Policy or fraudulent activity.


4. How to Contact Us about Refunds

If you have questions about this Refund Policy or wish to request a refund for a purchase made through our web or online checkout, please contact us at:

Email: nimesapp@gmail.com