Privacy policy
Welcome to HeadUp! Your privacy is our priority, and we are dedicated to ensuring that you have full control over your personal information. This Privacy Policy explains how we collect, use, and protect your data, all while maintaining transparency and respecting your rights as a user.
Please take the time to read this policy carefully. By using HeadUp, you agree to its terms. If you have questions or concerns, feel free to contact us at any time.
What This Policy Covers
This Privacy Policy applies to the HeadUp app and all associated services ("Services"). It outlines:
2. A Note About Children
2.1 We are committed to protecting the privacy of all users, including children. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personal data from children under the age of 13.
2.2 If you have reason to believe that a child under the age of 13 has shared personal data with us, please contact us immediately at nimesapp@gmail.com
, and we will promptly delete the information from our systems.
2.3 Parents or guardians who suspect that their child's data has been collected without appropriate consent should also contact us. Please note that we are not responsible for inaccuracies or misrepresentation of age by a user.
3. The Information We Collect
We only collect data required to operate our app and provide an exceptional user experience. Here’s what falls under our collection scope:
3.1 Voluntarily Provided Information
This includes data you actively provide when interacting with HeadUp:
(a) Email Address: Used for account creation, communication, and managing subscription access.
(b) Preferences & Settings: Including app customizations and configurations you specify.
(c) Feedback & Communications: Data from messages or comments you send to us (e.g., bug reports or support requests).
(d) Subscription or Payment Data: For activation and management of premium features, securely processed through Apple. HeadUp does not store or handle your payment information directly.
(e) Other Information You Submit: Any information you provide voluntarily while using the app or interacting with support.
3.2 Automatically Collected Information
When you interact with the app, your device may automatically share certain types of non-personally identifiable information with us:
(a) Device Information: Including operating system, hardware type, device model, and unique identifiers.
(b) IP Address & Approximate Location: Used for localization, language settings, and regional compliance.
(c) Error Logs & Diagnostics: Such as crash reports, error codes, or performance details to improve app reliability.
(d) Usage Data: Data about how you interact with our features, including session times, feature usage, or navigation patterns.
3.3 Other Information
We may collect the following types of additional data, which will also be stored and processed according to this Privacy Policy:
(a) Correspondence: Any personal or professional correspondence sent to us directly, or provided by others regarding an individual’s interactions with our app.
(b) Non-Personal Data: Data about your device’s network, operating system, or general app behavior that cannot directly identify you.
We strive to anonymize and aggregate data wherever feasible, minimizing the collection of personally identifiable details.
4. Why We Collect Data
The data we collect is used strictly for the following purposes:
(a) To Deliver Core App Features: Including account creation, login functionality, premium service activation, and syncing across devices when applicable.
(b) To Improve App Performance: Usage and error data guide us in optimizing features, fixing bugs, and streamlining the experience.
(c) Personalization: We use information to ensure the app adapts to your preferences and location.
(d) Communication: Contact information helps us inform you of critical app updates, respond to queries, and provide support.
(e) Compliance: Data may be processed to comply with laws, fulfill compensation requests, or address legal obligations.
We strictly adhere to the principle of processing only the minimum necessary data for these functions.
5. Third-Party Data Sharing
We value your privacy and never sell or rent your personal data. However, limited sharing of your information may occur with trusted third-party services in the following contexts:
6. How We Protect Your Data
To keep your personal information safe, we use industry-standard security practices, including:
(a) Encryption: Both at rest and in transit, ensuring sensitive information cannot be accessed without authorization.
(b) Secure Cloud Storage: Your data is stored in high-security data centers that comply with GDPR and other regulations.
(c) Access Restrictions: Sensitive information is only accessible to authorized HeadUp personnel when required for operations or support.
(d) Regular Security Audits: To ensure our systems and policies reflect the latest protections against vulnerabilities.
While no system is completely immune, we are committed to responding quickly to any potential incidents and notifying affected parties as required by law.
7. Your Rights
Depending on where you live, you have specific rights regarding the personal data we collect. These may include:
GDPR Rights (E.U.):
to exercise these rights.
8. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. The most current version will always be available within the app. We will notify you of material changes via email or in-app messages where required.
9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or the handling of your data, please reach out to us:
Email: nimesapp@gmail.com
Please take the time to read this policy carefully. By using HeadUp, you agree to its terms. If you have questions or concerns, feel free to contact us at any time.
What This Policy Covers
This Privacy Policy applies to the HeadUp app and all associated services ("Services"). It outlines:
- What data we collect, and how and why it is used.
- How we protect your personal data.
- Who we may share the data with (if applicable).
- Your rights based on applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) (if applicable).
2. A Note About Children
2.1 We are committed to protecting the privacy of all users, including children. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personal data from children under the age of 13.
2.2 If you have reason to believe that a child under the age of 13 has shared personal data with us, please contact us immediately at nimesapp@gmail.com
, and we will promptly delete the information from our systems.
2.3 Parents or guardians who suspect that their child's data has been collected without appropriate consent should also contact us. Please note that we are not responsible for inaccuracies or misrepresentation of age by a user.
3. The Information We Collect
We only collect data required to operate our app and provide an exceptional user experience. Here’s what falls under our collection scope:
3.1 Voluntarily Provided Information
This includes data you actively provide when interacting with HeadUp:
(a) Email Address: Used for account creation, communication, and managing subscription access.
(b) Preferences & Settings: Including app customizations and configurations you specify.
(c) Feedback & Communications: Data from messages or comments you send to us (e.g., bug reports or support requests).
(d) Subscription or Payment Data: For activation and management of premium features, securely processed through Apple. HeadUp does not store or handle your payment information directly.
(e) Other Information You Submit: Any information you provide voluntarily while using the app or interacting with support.
3.2 Automatically Collected Information
When you interact with the app, your device may automatically share certain types of non-personally identifiable information with us:
(a) Device Information: Including operating system, hardware type, device model, and unique identifiers.
(b) IP Address & Approximate Location: Used for localization, language settings, and regional compliance.
(c) Error Logs & Diagnostics: Such as crash reports, error codes, or performance details to improve app reliability.
(d) Usage Data: Data about how you interact with our features, including session times, feature usage, or navigation patterns.
3.3 Other Information
We may collect the following types of additional data, which will also be stored and processed according to this Privacy Policy:
(a) Correspondence: Any personal or professional correspondence sent to us directly, or provided by others regarding an individual’s interactions with our app.
(b) Non-Personal Data: Data about your device’s network, operating system, or general app behavior that cannot directly identify you.
We strive to anonymize and aggregate data wherever feasible, minimizing the collection of personally identifiable details.
4. Why We Collect Data
The data we collect is used strictly for the following purposes:
(a) To Deliver Core App Features: Including account creation, login functionality, premium service activation, and syncing across devices when applicable.
(b) To Improve App Performance: Usage and error data guide us in optimizing features, fixing bugs, and streamlining the experience.
(c) Personalization: We use information to ensure the app adapts to your preferences and location.
(d) Communication: Contact information helps us inform you of critical app updates, respond to queries, and provide support.
(e) Compliance: Data may be processed to comply with laws, fulfill compensation requests, or address legal obligations.
We strictly adhere to the principle of processing only the minimum necessary data for these functions.
5. Third-Party Data Sharing
We value your privacy and never sell or rent your personal data. However, limited sharing of your information may occur with trusted third-party services in the following contexts:
- Payment Processors (Apple): Your payment and subscription transactions are processed securely through the App Store.
- Analytics Tools: We use tools like Firebase to monitor anonymized app trends, detect glitches, and improve app performance.
- Error Tracking Services: Reporting tools detect unexpected crashes or issues, helping us maintain app reliability.
6. How We Protect Your Data
To keep your personal information safe, we use industry-standard security practices, including:
(a) Encryption: Both at rest and in transit, ensuring sensitive information cannot be accessed without authorization.
(b) Secure Cloud Storage: Your data is stored in high-security data centers that comply with GDPR and other regulations.
(c) Access Restrictions: Sensitive information is only accessible to authorized HeadUp personnel when required for operations or support.
(d) Regular Security Audits: To ensure our systems and policies reflect the latest protections against vulnerabilities.
While no system is completely immune, we are committed to responding quickly to any potential incidents and notifying affected parties as required by law.
7. Your Rights
Depending on where you live, you have specific rights regarding the personal data we collect. These may include:
GDPR Rights (E.U.):
- Right to access, update, delete, or transfer your data.
- Right to restrict processing or object to how data is being handled.
- Right to know what data we collect and how it is used or shared.
- Right to opt-out from the "sale" of data (we don’t sell personal data).
- Right to request data deletion.
to exercise these rights.
8. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. The most current version will always be available within the app. We will notify you of material changes via email or in-app messages where required.
9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or the handling of your data, please reach out to us:
Email: nimesapp@gmail.com